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10 Jul 2022

PermanentJob for Experienced Front Office Assistant Needed

Manpower Group South Africa – Posted by JobPlace24 Midrand, Gauteng, South Africa

Job Description

Job for Experienced Front Office Assistant Needed

Location: Mid rand
Job Type: Permanent
Company/Employer: Manpower Group South Africa
Job Title: Job for Experienced Front Office Assistant Needed


Vacancy Details

Purpose:Our client who is in the manufacturing industry in Midrand has a vacancy available for an office assistant. Working hours will be from 12.30pm to 17.30pm. Duties and Responsibilities:

Entails order taking (telephonic, email, WhatsApp interaction with customers), order processing (computer systems), job processing (interaction with factory workers), and the organization of delivery schedules (interaction with customers and delivery persons), as well as courier operators.

Requires 1st line responsibility for order taking, processing, delivery to customers and payment receipt from customers.

Basic bookkeeping; entries into cash books and general journal

Debtors control.

Consumables stock control including liaison with suppliers.

Good user knowledge of Windows 365 operating system, Office 365 specifically Microsoft Excel and Word. There are other Windows based applications including Sage Pastel all of which require an overall understanding of the Windows environment when it comes to starting applications, switching between applications, and resolving user problems in the applications and the underlying Windows Operating System. The entire order processing system is Excel based.

Ability and willingness to assume operational responsibility, especially at times when the owner/active member is frequently out of the office.

Good health is essential!

  • Work hours are 12:30 to 17:30. Willingness to accept customer calls during lunch breaks or work overtime (renumerated) when required.
  • Acquire knowledge regarding artist materials such that expert advice can be given to clients regarding support structures, canvas types, framing profile and finish and related products.

Essential requirements

  • Understanding and appreciation of customer care; being able to communicate effectively with customers who are mostly artists, printmakers, and gallerists, with an aptitude in English, and to some extent, Afrikaans, although not essential.

Good phone mannerisms

  • Good with numbers including working with units of measurements in inches, centimetres, millimetres, and meters
  • Accuracy in recall / documenting of customer order specifications
  • Accuracy in order processing and invoicing
  • Overall attention to detail with an ability to work precisely especially when maintaining computer-based and accounting system records.
  • Ability to motivate and work with factory staff
  • Good spelling, especially names, very desirable
  • Ability to work under pressure; workflow is often erratic, with a need to solve customer complaints/problems, order processing, job supervision, and delivery logistics simultaneously. Ability to attend to multiple problems simultaneously and with accuracy.
  • Willingness and ability to learn product related information and best practices.
  • **Please note: only shortlisted candidates will be contacted**

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