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6 Jul 2022

PermanentJob for Hotel Front Desk Guest Services Wanted

Z&A Recruitment Services – Posted by JobPlace24 Durban, KwaZulu-Natal, South Africa

Job Description

Job for Hotel Front Desk Guest Services Wanted

Location: Durban
Job Type: Permanent
Company/Employer: Z&A Recruitment Services
Job Title: Job for Hotel Front Desk Guest Services Wanted


Vacancy Details

We are looking for a vibrant person to be part of our clients reception team. Seeking a guest service superstar who has a passion for customer service. You will be an energetic, bubbly person who enjoys working in a team environment and providing the best service possible.

On a daily basis you will be responsible for:

  • Checking-in and checking-out of guests from the hotel.
  • Responding promptly to guest inquiries.
  • Inputting and updating reservation profiles.
  • Following the shift routine checklist to ensure all tasks are completed in a timely manner.
  • Passing on any relevant information to the next shift to ensure continuity of service.
  • Understanding hotel facilities, including room configuration, parking, and other offerings.

Candidate Requirements

  • We are looking for a person who has the following personal characteristics and attributes:
    • Experience in a similar hotel environment and Front Office Receptionist position.
    • Strong accuracy and high attention to detail with all tasks demonstrated.
    • Have the ability to go above and beyond to deliver a memorable guest service experience.
    • Professional and clear telephone mannerisms.
    • Exceptional organizational skills and time management skills, with an ability to follow tasks through to completion.
    • Excellent problem-solving skills.
    • Salary is market related plus benefits.

Whilst we really do appreciate all applications, only short-listed candidates will be contacted.  you don’t hear back from us within 14 days from your application please consider your application unsuccessful.

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