PermanentJob for Hotel Front Desk Guest Services Wanted
Job for Hotel Front Desk Guest Services Wanted
Job Type: Permanent
Company/Employer: Z&A Recruitment Services
Job Title: Job for Hotel Front Desk Guest Services Wanted
We are looking for a vibrant person to be part of our clients reception team. Seeking a guest service superstar who has a passion for customer service. You will be an energetic, bubbly person who enjoys working in a team environment and providing the best service possible.
On a daily basis you will be responsible for:
- Checking-in and checking-out of guests from the hotel.
- Responding promptly to guest inquiries.
- Inputting and updating reservation profiles.
- Following the shift routine checklist to ensure all tasks are completed in a timely manner.
- Passing on any relevant information to the next shift to ensure continuity of service.
- Understanding hotel facilities, including room configuration, parking, and other offerings.
- We are looking for a person who has the following personal characteristics and attributes:
- Experience in a similar hotel environment and Front Office Receptionist position.
- Strong accuracy and high attention to detail with all tasks demonstrated.
- Have the ability to go above and beyond to deliver a memorable guest service experience.
- Professional and clear telephone mannerisms.
- Exceptional organizational skills and time management skills, with an ability to follow tasks through to completion.
- Excellent problem-solving skills.
- Salary is market related plus benefits.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted. you don’t hear back from us within 14 days from your application please consider your application unsuccessful.
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