PermanentJob for Junior Rental Agent Required
Job for Junior Rental Agent Required
Location: Cape Town
Job Type: Permanent
Company/Employer: Manpower Group South Africa
Job Title: Job for Junior Rental Agent Required
Junior Rental Agent – Cape Town International AirportR92 400pa + BenefitsPurpose:Our client in the Car Rental Industry is looking for a Junior Rental Agent to provide efficient, warm, welcoming, and quality service to their customers Your responsibilities will include:
Ensure that the required information relating to the rental of the vehicle is explained in full detail to the customer and the rental agreement completed to the required standard.
Explain contract contents, in particular, waivers, additional drivers, delivery and collection charges, whilst following the proper customer qualification procedures at all times.
Assist customers with the location and operating procedures of vehicles
Take ownership of telephone queries and follow the required procedures.
Ensure that you are kept up to date on the vehicle availability.
Check system for bookings and special requests and allocate cars/accessories accordingly.
Communicate with the depot, drivers and cleaners regarding vehicle requirements and special requests and facilitate preparation.
Adhere to the company rental procedures and policies.
Obtain sufficient authorisation on credit card rentals before releasing vehicle.
Receipt and Refund monies from customers as and when required.
Maintain a professional appearance by always adhering to the company uniform protocol.
Maintain a neat and organised work area.
Washing of vehicles.
Dispatch drivers to and from the branch for the collections and delivery of vehicles and assist with the moving of vehicles between branches where and when required.
Education and skills required:
- Drivers license & own reliable vehicle
- Computer Literate
- Fluent in English
- **Please note that only short-listed candidates will be contacted**
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