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15 Jun 2022

PermanentJob Vacancy for Service Technician Security Systems Wanted

Fidelity ADT – Cape Town – Posted by JobPlace24 Cape Town, Western Cape, South Africa

Job Description

Job Vacancy for Service Technician Security Systems Wanted

Location: Cape Town
Job Type: Permanent
Company/Employer: Fidelity ADT – Cape Town
Job Title: Job Vacancy for Service Technician Security Systems Wanted


Vacancy Details

Main purpose of job:

  • Service and maintain alarm systems for domestic, commercial and industrial sectors.

Qualification & experience:

  • Matric Or Equivalent
  • Minimum 5 years’ experience as an alarm technician
  • Previous programming, wiring, installations and fault finding experience

Job requirements & other attributes:

  • Valid driver’s licence essential
  • Must be PSIRA registered (Grade E)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
  • Knowledge of CCTV, Intercom systems and access control
  • Able to work standby as per duty sheet

Duties:

Technical:

  • Conduct service calls / maintenance and repairs of alarms
  • Program alarm panels
  • Complete handovers and quotations
  • Complete invoices and job cards after every service call
  • Complete links up for new clients
  • Re-programme alarm systems when the current alarm was part of a takeover
  • Complete small installations as and when required

Admin:

  • Complete daily drive sheets
  • Complete job reports and technical invoices
  • Quote clients on upgrades
  • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
  • Complete a stock control check
  • Keep the company vehicle clean and tidy

Performance standards:

Technical:

  • Ensure that scheduled service call are attended or rescheduled accordingly
  • Ensure that alarm panels are programmed with prescribed standards
  • Ensure that documents are completed timeously and within prescribed standards

Ensure that the alarm is programmed to ADT standards

Ensure that all installations are completed to ADT standards

 Admin:

Ensure that drive sheets are completed accurately

Ensure that job reports and technical invoices are completed accurately and timeously

Ensure that quotes are completed accurately

Ensure that inspection checks are completed on a weekly basis

Ensure that all stock is available at all times and missing stock is reported immediately to FLM

Ensure that the company vehicle is clean at all times

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